We hand craft and hand paint our wooden puzzles and personalised name puzzles here in New Zealand which means you receive a beautiful unique wooden keepsake which will never quite be exactly the same as someone elses.

As each puzzle is made to order it can take up to 21 days to create a puzzle normally. Due to popular demand there is often an additional delay, please let us know should you require your puzzle sooner or for a specific date when ordering. The current turn around time is always displayed at the top of the website as a banner. At Christmas time the wait time can be significantly longer so please take note of the cut off dates for Christmas orders to ensure you get yours in time which are displayed at the top of every page at this time.

If there is something you are looking for but we do not have on the shop such as a colour scheme, picture or pattern that you're after please get in touch as we are more than happy to create new puzzles.

If your child's name is longer than the options listed for your selected puzzle please get in touch for a quote.